Contact
We would like to help
Tell us what is not working. You will get a considered reply from someone who has read it — not an auto-responder — within one working day.
- Call us+234 809 988 8600
- Enquiriescontact@xeventy2health.com
- Supportsupport@xeventy2health.com
- WhatsAppMessage the team
- Lagos, Nigeria
- Monday to Friday, 08:00–18:00 WAT
FAQ
The questions we get asked before the first meeting
If yours is not here, ask it directly — we would rather answer it once properly than have you guess.
We are an African digital health company. We build the X2 suite — eight cloud-based systems covering hospital management, electronic health records, pharmacy, laboratory, telehealth, finance and insurance, artificial intelligence and custom builds — and we surround it with services: custom software, data protection consultation, advanced training and AI automation.
Book a walkthrough and we will run your own scenario through the system — your admission flow, your billing rules, your reports. It takes about forty minutes. Send us a note or call +234 809 988 8600 and we will find a slot this week.
Not at all — and we will tell you honestly what you need. A small clinic often starts with X2R for records, perhaps X2P if it dispenses. Each product is sold on its own, and you add others only when they start paying for themselves.
Either. Every X2 product works on its own, and each one can be combined with any other. Most clients begin with the system that fixes their sharpest pain and grow from there. Compare the eight systems.
Our systems exchange data over secure, modern APIs using FHIR and HL7, the healthcare industry's own standards. A patient registered at the front desk already exists in the lab, the pharmacy and the finance office. Nobody copies results between screens, IDs do not drift apart, and a previous test result is never hiding where the next clinician cannot see it.
Usually, yes. Because we build on open standards, our products connect to software we did not write — X2A, for example, reads from third-party EMRs. If an existing system is truly holding you back, we will show you the specific reasons rather than simply asserting it. More on X2A.
We do. With X2T we procure the telehealth hardware and provide the software that connects doctors and specialists to patients in real time, for consultation and diagnosis wherever either of them happens to be. See X2T.
Dispensing, records capture and specimen tracking are built to keep working through a dropped connection and sync when it returns — a pharmacy queue cannot wait for a router. Live video consultations and real-time dashboards do need a connection, and we size those for the bandwidth you actually have.
All the time — registries, screening tools, referral networks, immunisation trackers. Tell us what you want to build and we will bring it to life, then plug it into the X2 ecosystem so it shares data from day one. Custom builds.
Not yet. We are watching the landscape closely, because patient-held, decentralised records could transform how trust works between patients and providers. When the time is right, we intend to be among the first in Africa to build them — but we will not sell something before it is genuinely ready.
Webinars are open professional development sessions: attend, listen, learn, and you receive a Certificate of Attendance. Workshops are hands-on and interactive — polls, Q&A and practical exercises — and end with a short five-question assessment. Score four out of five or better and you earn a Certificate of Participation. See upcoming sessions.
Near the end of the session we post an attendance link in the chat. Open it and enter the email address you registered with. For a webinar, your certificate is emailed to you straight away. For a workshop, the short quiz appears first, and the certificate follows once you pass.
Yes. Every certificate carries a unique ID and a QR code that open its verification page on our website, which shows who it was issued to, for which session and when. Our records are permanent, so the page keeps working for as long as you need it.
We build to a HIPAA-grade benchmark: AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, role-based access control and immutable audit logs. Our engineers hold no standing access to production data; support access is granted per incident, time-boxed and logged.
Our systems are designed with both in mind — Nigeria's Data Protection Act and South Africa's POPIA each classify health data as highly sensitive. We also help you become compliant: our consultants audit your processes and hand you a practical data protection strategy. How we approach it.
Yes — in open, documented formats, at any time, at no charge. We build on FHIR and HL7 precisely so the next vendor can read what we wrote. Lock-in is not a business model we are interested in.
Per site, by product, on an annual subscription that includes hosting, updates and support. Implementation, data migration and hardware are quoted separately and once. You will have the full cost of the first three years in writing before you sign anything.
A named contact rather than a ticket queue, agreed response times by severity, and emergency cover outside working hours for anything that stops clinical work. Reach us on +234 809 988 8600, write to contact@xeventy2health.com, or for a problem with something already running, support@xeventy2health.com.
Newsletter
What we learned this month, from inside real facilities
Deployment write-ups, compliance changes worth acting on, and the occasional post-mortem of something we got wrong. Written for people who run health services, not for a mailing list.


